I do not want to take your hard earned money from you if you are not crazy in love with your jewelry. I do offer exchanges but do not offer exchanges on custom orders, items on sale or earrings (due to hygiene reasons). Buyers are responsible for return cost if you are exchanging jewelry. If you need a different ring size or chain length please do not hesitate to contact me. I do not do refunds if something does not fit, such as a necklace is to short. All of my items are photographed to show their true size and have measurements listed in both imperial and metric systems. Please contact me before purchase if you have more questions.